Legal Information

Terms & Conditions

Terms of business

Davis Woolfe Limited is a limited company registered in England and Wales under number 11978871 and is authorised and regulated by the Solicitors Regulation Authority (SRA no. 659286)

VAT Registration Number: 322 8465 05

Its registered office is at 1 King William Street, London, EC4N 7AF where a list of directors’ names is open to inspection.

“Partner” We use professional titles to designate the seniority and the role of our colleagues. Those we call ‘Partners’ are solicitors with a number of years post qualification standing. The title ‘Partner’ is a professional title only, and our Partners are not partners in the legal sense. They are not liable for the debts, liabilities or obligations, and not all Partners are involved in the management of the firm.

Davis Woolfe Limited practices under the name “Davis Woolfe”.

Our full Terms of Business can be downloaded here.

Our Interest Policy can be downloaded here.

Website terms and conditions of use

The information on this website has been prepared solely for the purpose of providing general information about Davis Woolfe and its services.

Whilst every care has been taken to ensure that the information provided is accurate, it contains general information only and does not constitute any form of advice, representation or recommendation, endorsement or arrangement by Davis Woolfe Limited.  The material on this website is not to be taken as creating a client-solicitor relationship between Davis Woolfe Limited and the reader.  If required, please seek specific legal advice in relation to any decision or course of action.

The information is reliable but may be subject to change at any time without notice and therefore Davis Woolfe Limited does not guarantee its accuracy.

By accessing this website, you agree that Davis Woolfe Limited will not be liable for any direct, indirect, incidental, special or consequential loss arising from the use of the information and material contained in this website, or from your access of other material on the internet via web links from this website.

The material on this website resides on a server in the United Kingdom.  The law of England and Wales is to be applied to the use of the material and/or any disputes arising out of the material.

The copyright in the material contained in this website belongs to Davis Woolfe Limited.

Cookies & Privacy

Use of cookies

Visiting this site may generate cookies that get stored on your computer or mobile device. An HTTP cookie is a small section of data sent from a website and stored in the user’s web browser.

How to turn off cookies

All modern browsers allow you to change your cookie settings. The following links may help you understand how you can update your settings:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Privacy

We of course respect your right to privacy.

Whilst any details that you provide to us via this website or in any other means may be added to our database, you do not have to give us any personal information to be able to use the majority of this website.  By using our website, you have consented to the collection and use of your personal information as set out in our privacy policy.  If we change or modify this privacy policy, we will provide the updates here.

We do not disclose or sell your contact details to any other third party.

If you would like to be provided with the information we hold about you, or would like to be removed from the database/mailing lists, please contact our Data Protection Officer, Guy Davis [email protected]

Our Client Privacy Policy can be downloaded here

Complaints

Concerns about our service

We of course aim to give you the best possible service. However, if at any point you become unhappy or concerned about our service then please do let us know immediately so that we can do our best to resolve the problem.

The first step would be to speak with the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If the issue is not resolved at this stage and you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

• Within six months of receiving a final response to your complaint; and
• No more than six years from the date of act/omission; or
• No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, their contact details are as follows:

PO BOX 6806
Wolverhampton
WV1 9WJ
Telephone: 0300 555 0333
Website: www.legalombudsman.org.uk
Email: [email protected]

Please also see link below to the European Commission’s website which provides a platform for online dispute resolution which can assist in resolving disputes:

http://ec.europa.eu/consumers/odr

For more information please contact our Client Care Partner, Tamrah Woolfe at [email protected]

Diversity

We collect, report and publish data on the diversity of our workforce. Please contact us at [email protected] if you would like to receive a copy of our latest report.

Cyber Security

There has been a recent increase in the number of scams and fraudsters using the names of law firms and their staff with the aim of obtaining monies from credulous recipients of email communications.

The most common element is the redirecting of monies using emails which appear to come from our firm. If you are a client of the firm, we will have provided you with details of our firm’s client account in pdf format by email.

Please check the validity of any emails you receive requesting money on account and/or details of a particular transaction by speaking to either the fee earner dealing with your matter directly or a Partner of our firm. Please also check the bank details you have for us by way of a telephone call to our office before remitting any funds to our client account.

If you believe you have received any unexpected requests purporting to be from us in relation to funds, please contact us as a matter of urgency.

Action Fraud Reports can be lodged with The National Fraud Intelligence Bureau by calling 0300 123 2040 or via their website www.actionfraud.police.uk

Statement of Compliance

Criminal Finances Act 2017

We value our reputation for ethical behaviour and for financial probity and reliability. We recognise that over and above the commission of any crime, any involvement in the facilitation of tax evasion will also reflect adversely on our image and reputation.

We do not tolerate tax evasion, or the facilitation thereof in any circumstances, whether committed by or facilitated by a client, personnel or associated persons/companies.

We are committed to fighting tax evasion and have rigorous policies and procedures in place to detect and prevent the facilitation of tax evasion offences.

We provide regular training on the requirements of the Criminal Finances Act 2017 to all personnel.

We require all personnel to demonstrate the highest standards of honesty at all times and appropriate disciplinary action will be taken wherever tax evasion or the facilitation thereof by any personnel has been proven.

We undertake due diligence on all associated persons/companies to mitigate the risk of facilitation of tax evasion offences and, as part of our due diligence procedures, all agreements with third parties contain suitable provisions to enable termination of such agreements where associated persons/companies are not complying with the provisions of the Criminal Finances Act 2017.